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Your account, your artist page, your subscription — all managed here.
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Create your account
One account. Manage it here on the web, listen in the app.
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Account recovery
Set a new password
Choose a new password for your account. This link works once.
Setting up
Let's get you set up
How subTotem works
Your plan
Pick a plan that fits
You can change this later from your account. Follower is free and takes a tap.
Prices include VAT. The amount that goes to artists is fixed and comes out first.
Who are you?
This is what fans see at the top of your page.
What do you do?
Pick everything that applies. It helps the right people find you.
What do you sound like?
Your genres decide which playlists your music can appear in.
Your page
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Add
Sizes and options
Each one has its own stock, and sells out on its own. Leave this empty if the item comes one way only.
Photos
Posted
Your page
Videos
Paste a YouTube link. The title comes across on its own.
Add a video
On your page
Your page
What fans see
Only you see this: the tools behind your page.
Producer tools are part of your artist account — nothing else to sign up for. The basic ones come with Core and Pro; the full set is the producer & promoter add-on to Pro, £10 a month more. None of this works yet: it's what's coming, as promised on subtotem.com/artist.
With Core and Pro Yours
- A page for your beats, stems, demo tracks and the services you offerComing soon
- 2 GB of storage, up to 500 MB a fileComing soon
- Send and receive files with artists — shared files clear after 30 days unless they end up on a releaseComing soon
- One service listed, with a priceComing soon
- Royalty splits, agreed in writing — free on both tiersComing soon
With the add-on Yours
- 50 GB of storage, then £2 a month for each extra 50 GBComing soon
- Unlimited beats, stems, demos and servicesComing soon
- Sell beats, stem packs and services — the same flat 5%Coming soon
- Licensing terms on anything you sellComing soon
- Short link, share links and advanced statsComing soon
Promoter tools are part of your artist account — nothing else to sign up for. The basic ones come with Core and Pro; the full set is the producer & promoter add-on to Pro, £10 a month more. None of this works yet: it's what's coming, as promised on subtotem.com/artist.
With Core and Pro Yours
- Pick artists from subTotem and build a gig poster in one press, using their own images and logosComing soon
- One upcoming gig at a time, at
subtotem.com/gig/yourgigComing soon - Standard poster templates, with a small subTotem markComing soon
- Sell tickets — the same flat 5% — and check names off on your phone at the doorComing soon
With the add-on Yours
- Unlimited gigs, including ones that repeatComing soon
- Posters with no subTotem mark, your own images and fonts, and sizes ready for socialsComing soon
- Short gig links on
subtotem.link/yourname/gigComing soon - Scan QR tickets at the door in the app, with logins for your door staffComing soon
- Ticket types, guest lists, refunds and sales statsComing soon
Your music
Music
Upload your masters. Each one is checked, then converted for streaming.
Add tracks
WAV, AIFF or FLAC — up to 90 MB each
Original music only: songs you wrote or co-wrote. No covers, and nothing made entirely by AI.
Tracks
Not a single and not on an EP or album yet.
Singles
A single can also be on an EP or album.
EPs & Albums
Section images
The pictures on your Top Tracks and Singles sections in the subTotem app.
Your page
Artist page
What fans see when they find you.
Square works best. Big images are resized before upload.
Your fans
Message board
A place on your page for people to write to you. Nothing appears until you've read it — everything waits here first, and you decide what goes up.
Your fans
Messages
Only you can see this: messages aren't open to everyone yet.
Messages
Conversation
Before you message anyone, tell us your date of birth. We ask once, and messaging is for 14 and over.
Your fans
Message your fans
Goes to everyone who follows you, in their What's new. Not an email — it shows on their page and in the app, and they can clear it like anything else.
What you've sent
Your fans
Email your fans
Fans join your list from the box on your page, and confirm from an email we send them. Every tier builds a list; sending to it is part of Pro, up to 5,000 emails a month.
Only admins and test accounts can see this for now, while it's tried out. Nobody else's page shows the sign-up box yet.
The sign-up box on your page
Your list
Write to them
Sending is part of Pro. Your list keeps growing on Core, and it's all there when you go Pro.
What you've sent
Your account
Email lists
Every artist whose emails you get. Leave one or all of them here; following an artist is separate, and stays as it is.
Lists you joined from an artist's page without signing in show here once your email address is confirmed, in Edit profile.
Your music
Plays
What you've earned, and who's listening. A play counts when somebody has actually listened for thirty seconds, not when a link was handed out. A paid play sends you 1p; a play of your free track pays nothing.
What you've earned
A penny for every stream from a Patron or Champion listener, plus your share of what those listeners didn't play. It's paid to your bank once a month.
Your plays
Month by month
Your page
Press kit
One page with everything a venue, promoter or journalist asks for: your bio, your photos, your dates, your links. It's built from your page, so it's never out of date — change something and the press kit changes with it.
Shown on the press kit and nowhere else. Leave it empty and no contact section appears.
The link
A long, unguessable address. It isn't linked from your page and search engines are told to ignore it, so only the people you send it to will find it.
Your page
Photos
A gallery on your page. Add a picture, give it a caption if you want one, and put them in whatever order you like.
Your page
Links
Anywhere else you live — Bandcamp, Patreon, a shop, a label. Your website and social links are set in Artist Bio and shown by your name; these sit in a section of their own, in whatever order you put them.
Add a link
Your event
Tickets
What people can buy, and how many there are. Nothing shows on your page until you put it on sale. Nothing is charged yet — a ticket is reserved and you'll hear about it by email, the same as merch.
Add a ticket
subTotem
Updates
What's changed, and what's coming. The newest is at the top.
Admin
Accounts
Everyone on subTotem, and everything they hold. Removing an account hides it at once — they can't sign in and their page answers 404 like any address that was never there — but nothing is deleted and no file moves, so it can be put back. Deleting for good is a separate step, and only a removed account can be deleted.
0 to 365. 0 means never on its own — a removed account then waits for you to delete it by hand.
Delete every account at once
Everything except the protected accounts, the waiting list, the genres and their covers, and subTotem's own announcements. Every other account, everything they made, and every file they own. There is no removed stage and no undo: the database can be rolled back, the audio cannot.
Extended bio
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Your page
Extended Bio
The longer story, told your way: paragraphs and pictures in whatever order you like. Fans reach it from a link at the foot of your bio, and it opens as a page of its own.
Your details
Profile
How you appear on subTotem.
Password
You'll need your current one to set a new one.
Your account
Plan
Your first month is taken by card. After that, your plan is paid by Direct Debit if you've set one up, otherwise by your card. Cancel any time: you keep what you've paid for until the end of the period.
Your account
Payment
How you pay for a plan, merch and tickets. Card and bank details go straight to Stripe, who handle our payments: subTotem never sees or stores them.
Test mode: no real money moves. Use Stripe's test card 4242 4242 4242 4242, any future date and any CVC, or sort code 10-88-00 and account 00012345.
Card
Pays for merch, tickets and top-ups, and the first month of a plan.
Direct Debit
Pays your plan from its second month, straight from your bank. You set it up on Stripe's secure Direct Debit page, and your first month is always taken by card.
Your plan is paid by
Add a card
Your account
Settings
Your account
Delete account
This cannot be undone
Deleting closes your account straight away. You won't be able to sign in again, here or in the app.
Your data is removed within 30 days.
Leave this blank only if you signed up with Google, Apple or Facebook.
About subTotem
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About subTotem
How streams work
Your listening
Streaming stats
This calendar month.
Who you've listened to
Recently played
Your listening
Supported artists
How many streams an artist needs from you before you count as supporting them — and whether those streams are counted this month or over all the time you've been here.
Between 1 and 1000.
Counted
Artists you support now
Your music
Your short links
Your link-in-bio page at subtotem.link/yourname, for Instagram, TikTok and YouTube bios, on every tier. Pro adds subtotem.com/yourname and a share link for each release, single and event; those go to your page for now, and each gets a page of its own later.
Two to twenty characters: letters, numbers and hyphens.
Choose carefully. A handle can't be changed afterwards, because links you've already shared would stop working.
Your basket
Where it goes
Your account
Your orders
Your music
Orders to send
What fans have bought from your page, and where to send it. subTotem's flat 5% is shown on each one; the rest is yours.
Your listening
What's new shows
Whose news appears on your page: new releases, videos, diary entries, gigs and merch.
Your listening
How you listen
Explicit tracks
Saved to your account, so it holds on every device you sign in on.
Sound quality
This one is kept on this device, because it's about the connection you're on rather than about you. Artists are paid the same 1p either way.
Your music
Where you're paid
The UK bank account we send your earnings to, once a month. Your sort code and account number are encrypted, and only ever read to make a payment.
Your listening
Your patronage
Whatever you don't stream in a month still goes to artists. You choose who, and how it's shared.
Your artists
Admin
What's on subTotem
People
Accounts
Everyone on subTotem, what they hold, and the two-stage delete: remove first, which hides an account and can be undone, then delete for good.
Artists
Core or Pro. Until payments are built, this is the only way an artist goes Pro. Nothing is deleted when an artist moves to Core; what's over its allowance just stops showing to fans.
Waiting lists
Everyone waiting for a role that hasn't opened. Inviting a list emails everyone on it once — the moment an email is away that person is stamped, so pressing it again only reaches people who haven't heard yet. Anyone who left a WhatsApp number and no email is listed underneath to be messaged by hand.
Fan messages
Private conversations between fans and the artists they follow. Shut to everyone but admins and test accounts until the solicitor has looked at it. A conversation can only be read here once something in it has been reported.
Email to fans
Artists' own mailing lists: the sign-up box on artist pages, and Pro's sending. Shut to everyone but admins and test accounts until it's been tried. Sent through Amazon SES, not Resend: the box only appears once SES is set up, and SES needs production access before emails can reach anyone but verified addresses.
Money
Paying artists
Everyone owed £5 or more, paid once a month through the bank. A run records what each artist is owed and takes it off their balance straight away, so a run made twice can't pay anyone twice. Download the file, upload it at HSBC, then mark it paid.
Patronage
What a month would pay out if the engine ran it. Nothing is written — this only works it out and shows it. Rows marked "not paid for" are the accounts whose tier was set by hand rather than bought, which the real run will leave alone.
Months recorded
The job runs on the 1st at 03:00 and records the month just gone. Recording a month twice changes nothing; re-recording replaces that month's rows rather than adding to them. Only months that were actually paid for are recorded.
Merch shops
One switch over every artist's shop. Turning it off hides Add to basket across the whole site and refuses checkout — nobody can buy anything from anybody. Each artist's own For sale settings are remembered, so turning it back on puts every shop exactly as it was. Orders already placed aren't touched.
Music
Genres
Every playlist a fan can browse. The name is the filter — a genre collects tracks tagged with its name, or with any of its sub-genres'.
Live tracks, a genre's sub-genres included. 0 shows every genre, empty or not.
A JSON file shaped
{"genres": [{"name": "Pop", "subgenres": ["Synthpop"]}]} — the same
file the phone app takes. Nothing is created until you've seen what it would do.
Unreachable genres
Sub-genres whose parent has been removed. No fan can reach them, but every client still downloads them.
Site
System announcements
Shown to everyone, in the app and on the web.
Backups
Every night at 05:00 UK winter time (06:00 in summer), the whole database is saved as a file, and everything artists have uploaded is copied into a second bucket: anything new or changed since the night before. Database files are kept for 30 days; a file deleted here is kept in the backup for 30 days and then goes too, so deleting for good still means it. It's all in the same Cloudflare account, so it covers mistakes, not losing the account.
Your page